Terms & Conditions
We at Diesel Innovations thank you for your purchase and continued patronage of our company! Please read the following carefully. This page covers our warranty, returns, exchanges, terms, and privacy policies.
DISCOUNTS & GIVE AWAYS:
NRA Discount: We are a long time supporter of the National Rifle Association. We strongly believe in the protection of our Second Constitutional Amendment and offer a 5% Discount to all NRA members. Please type: "NRA" in the coupon code box during checkout. After checkout is complete please send us an Email including your NRA member number and order number. If you have included the NRA coupon code with your order and this email is not received your order WILL NOT BE PROCESSED.
If you would like to join the NRA and receive discounts from companies like us as well as many other benefits please click the link below:
LUCKY 100th!: We like to keep things laid back and fun for our customers. To keep things interesting we offer a "LUCKY 100th!" give away to show our online customer appreciation. The "LUCKY 100th!" gift certificate goes to the person who places every 100th online order. The lucky customer will receive a $100 gift certificate to be used in our store on any items he/she chooses.
Pricing: Due to MAP pricing we cannot legally advertise or list prices lower than the prices currently listed on our website. However, We WILL beat ANY advertised price if you should find one lower than ours! Please call for pricing questions you may have.
Price Guarantee: If you purchase an item and we lower the price within 14 days of your purchase date simply call us and we will refund the price difference!
*Prices subject to change without notice*
*** All online Orders over $50 (**except engines and transmissions**)get FREE SHIPPING within the United States! *** see below
Shipping: We make every attempt to ship all orders received before 5PM CST/CDT the same business day. However, Please understand that we do have abnormally busy days and if your order is not shipped the same day it will be shipped as soon as possible. In the rare event that your item is back ordered we will contact you immediately with estimated shipping dates and other options including a full refund.
** Shipping charges will apply to engine and transmission purchases, call for details**
*** FREE SHIPPING does not apply to call in orders UNLESS otherwise specified***
TERMS & CONDITIONS:
PAYMENT TERMS: Visa, Master Card, Discover, AMEX and Pay Pal gladly accepted with NO FEES! When prepaying an order by mail, please send money order or cashiers check for immediate shipping. We will accept personal checks but will NOT ship or release a vehicle until check has cleared. NO COD shipments.
(Note: AMEX not accepted in person. We ONLY process AMEX cards through paypal.)
Returns are very costly to our Company. We make every effort to insure your order is shipped accurately and the product meets the standards of our advertising. If a Return must be made, please note the following policy:
Our 30 day money back guarantee is our personal commitment to you that the products that you purchase will be as advertised. If you don't like it, or it does not do what you believe it should do, call us and we will attempt to make it right or we will refund your original purchase price.
* No Returns will be accepted after 30 days of the invoice date (unless previous arrangements have been made). A Return Authorization number must be obtained before making any Return. All Return must be accompanied by Original Receipt. Return Shipping Charges are the customers responsibility. If the wrong product was shipped by our error, a UPS call tag will be issued to return the item(s). Upon receipt of the returned product(s), we reserve the right to evaluate the return to determine if a Refund or Exchange will be made. No returns will be accepted on Special Order items. It is given that you knew what you wanted when you had us order it. No returns on fuel delivery systems or regulator parts ONCE THEY ARE INSTALLED. We can't resell used fuel systems. No Returns on electronic power enhancing modules after 30 days. No Returns on ANY electronics item ( ie..gauges, lighting, etc ) once installed. Manufacturers defects will be exchanged.
ALL refunds will be made via Company check. NOTE: If we deem a Return was made without reasonable cause, where in our judgment the product meets advertised condition, the refund will be subject to a 15% Restocking fee.
Note: No refunds will be given on Special Order Items ( i.e.. custom turbo or injectors). Special Order items can only be returned if damaged or defective and will be replaced with like unit(s) only.
CORE RETURN POLICY:
All products that require a core ( for example: injectors, transmissions, IDM's ) MUST be returned within 30 days. If cores are not returned within this time frame, your core charge will be forfeited. These are the same constraints placed on us by our warehouse suppliers.
All customer data collected during business transactions or customer interactions will be held with the strictest confidence. No information will be sold or shared with anyone or any business unless requested by the customer.
*If you have questions regarding our terms or policies, please call. Our goal is to make it easy for you to do business with our company!
REMEMBER - THIS IS A PERFORMANCE PRODUCT - USE AT YOUR OWN RISK.
Do not use this product(s) until you have carefully read the following agreement.
This agreement sets forth the terms and conditions for the use of this product. The installation of this product indicates that the buyer has read and understands this agreement and accepts the terms and conditions.
DISCLAIMER OF LIABILITY
Diesel Innovations, its distributors, jobbers, and dealers (hereafter Seller) shall be in no way responsible for the product’s proper use and service. THE BUYER HERBY WAIVES ALL LIABILITY CLAIMS.
The Buyer acknowledges that he is not relying on the Sellers skill or judgment to select or furnish goods suitable for any particular purpose and that there are no liabilities which extend beyond the description on the face hereof, and the Buyers hereby waivers all remedies or liabilities expressed or implied, arising by law or otherwise, (including without any obligation of the Seller with respect fitness, merchantability and consequential damages) or whether or not occasioned by the Seller’s negligence.
The Seller disclaims any warranty and expressly disclaims any liability for personal injury or damages. The Buyer acknowledges and agrees that the disclaimer of any liability for personal injury is a material term for this agreement and the Buyer agrees to indemnify the Seller and to hold the seller harmless from any claim related to the item of the equipment purchased. Under no circumstances will the Seller be liable for any damages or expenses by reason of use or sale of any such equipment.
The Seller assumes no liability regarding the improper installation or misapplication of its products. It is the installer’s responsibility to check for proper installation and if in doubt contact the manufacturer.
The Buyer is solely responsible for all warranty issues from the manufacturer.
LIMITATION OF WARRANTY
Diesel Innovations, (Hereafter “Seller”) gives Limited Warranty as to description, quality, merchantability, and fitness for any particular purpose, productiveness, or any other matter of Seller’s product sold herewith. The Seller shall be in no way responsible for the products proper use and service and the Buyer hereby waives all rights other than those expressly written herein. This warranty shall not be extended, altered or varied except be a written instrument signed by Seller and Buyer.
The Warranty is Limited to 90 days from the date of sale unless stated otherwise and limited solely to the parts contained within the products kit. All products that are in question of Warranty must be returned prepaid to the Seller and must be accompanied by a dated proof of purchase receipt. All Warranty claims are subject to approval by Diesel Innovations.
Under no circumstances will the Seller be liable for any labor charged or travel time incurred in diagnosis for defects, removal, or reinstallation of this product or any other contingent expenses.
Under no circumstances will the Seller be liable for any damage or expenses incurred by reason of the use or sale of any such equipment.
IN THE EVENT THAT THE BUYER DOES NOT AGREE WITH THIS AGREEMENT: THE BUYER MAY PROMPTLY RETURN THIS PRODUCT, IN A NEW AND UNUSED CONDITION, WITH A DATED PROOF OF PURCHASE TO THE PLACE OF PURCHASE WITHIN TEN (10) DAYS FROM DATE OF PURCHASE FOR A FULL REFUND.
THE INSTALLATION OF THIS PRODUCT INDICATES THAT THE BUYER HAS READ AND UNDERSTANDS THIS AGREEMENT AND ACCEPTS ITS TERMS AND CONDITIONS.